David Apple, Head of Customer Success & Sales at Notion (and former VP of Customer Success and Sales at Typeform) is this week’s guest on The SaaS Revolution Show. In this episode he shares his experience building out the customer success function at two top SaaS companies: Typeform, and now Notion. He was the first customer success hire at Notion, so he shares some valuable insights on how to get started with customer success, how to decide what to prioritise and focus on, in the early days as a team of one.