LB Harvey, CRO at Front joins Alex Theuma on The SaaS Revolution Show to talk about moving from a bottoms-up adoption model to up-market growth. She also shares her journey from Intercom to Front: she led the customer-facing teams that grew Intercom from $40 million to $200 million in revenue and she recently joined Front to lead the company through similar growth.
Recommended reading from LB Harvey:
Primal Leadership by Daniel Goleman, Richard Boyatzis, and Annie McKee
The Challenger Sale by Matthew Dixon and Brent Adamson